Delete Your Account
Last Updated: 2026-07-02
Tarotdoxa LLC (“Tarotdoxa,” “we,” “us”) operates the Tarotdoxa mobile application and website. This page explains how to delete your Tarotdoxa account and the data associated with it. You do not need the app installed to request deletion.
Delete your account in the app (fastest)
If you have the app, you can delete your account yourself at any time:
Settings -> Account -> Delete Account
This immediately and permanently removes your account and its server-side data. No waiting and no request needed.
Request deletion by email (no app required)
If you cannot use the app, or you prefer to request deletion directly, email us from the address associated with your account:
- Email: privacy@tarotdoxa.com
- Subject: Delete my account
Include the email address your account uses so we can locate it. We will verify the request, delete your account and its server-side data within 30 days (usually much sooner), and confirm when it is done. There is no charge.
Delete only some of your data
You do not have to close your whole account to remove data. Inside the app you can delete individual readings from your history at any time, which removes them from our servers while keeping your account active. To have specific data removed without closing your account, you can also email privacy@tarotdoxa.com.
What gets deleted
When you delete your account, we permanently remove from our servers:
- Your account and email identifier
- Your display name
- Your synced reading history and any follow-up chat conversations
- Your credit balance (credits do not expire, but they are forfeited on account deletion)
Deletion is permanent and cannot be undone.
What we keep, and for how long
We retain only the minimum required to operate the Service and meet legal obligations:
- Server logs (such as IP address and timestamps): deleted after 30 days
- Records of consent and required transaction records: retained only as required by law
- Everything else tied to your account is removed as described above
Readings created before you made an account are stored only on your device, never on our servers, and are removed when you delete the app or clear its data.
Contact
- Email: privacy@tarotdoxa.com
- Mail: Tarotdoxa LLC, 5441 S Macadam Ave Ste N, Portland, OR 97239
You can delete your account instantly in the app, or ask us to do it by email. Either way, your synced readings, chats, and credit balance are permanently removed from our servers.